Silk pillowcases and sleep masks provide numerous benefits, including:

• Skin Care: Silk's natural smoothness reduces friction on the skin, helping to minimize wrinkles, fine lines, and skin irritation.
• Hair Care: Silk helps prevent hair breakage, frizz, and split ends by reducing friction, which can be especially beneficial for curly or dry hair.
• Hypoallergenic Properties: Silk is naturally hypoallergenic, making it resistant to dust mites, mold, and other allergens.
• Temperature Regulation: Silk naturally wicks moisture and adjusts to your body temperature, keeping you cool in the summer and warm in the winter.

Our silk products are made from 100% 22-momme 6A grade mulberry silk, which is the highest quality grade available. We take great care in ensuring that our products are crafted with meticulous attention to detail, from the selection of silk to the finishing touches. This dedication to quality ensures that you receive a product that is not only luxurious but also durable and long-lasting.

To keep your silk products in pristine condition:

• Washing: Hand wash in cold water with a mild detergent. If using a washing machine, place your silk items in a mesh laundry bag and use the delicate cycle.
• Drying: Air dry your silk items away from direct sunlight. Avoid tumble drying, as high heat can damage the delicate fibers.
• Ironing: If needed, iron your silk on the lowest setting while the fabric is still slightly damp. Use a pressing cloth to avoid direct contact between the iron and the silk.

At this time, we do not offer samples of our products. However, we provide detailed descriptions and images on our website to help you make an informed decision.

Yes, we take your security very seriously. All payments are processed through secure third-party payment gateways that use advanced encryption technology to protect your personal and financial information. Restora does not store or have access to your payment details.

If you need to change or cancel your order, please contact us as soon as possible at contact@restoraglow.com. We process orders quickly, and once an order has been shipped, it cannot be changed or canceled.

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery through the carrier's website.

Currently, we do not offer gift wrapping services. However, our products are carefully packaged to ensure they arrive in perfect condition.

Shipping costs are calculated at checkout based on your delivery address and the weight of your order. You will see the total shipping cost before completing your purchase.

Processing Time: Orders are processed within 1-2 business days.

Shipping Time:
Within the EU: 5-9 business days.
International: Shipping times may vary depending on your location and customs processing.

International orders may be subject to customs duties, taxes, or other fees imposed by your country’s customs authority. These charges are the responsibility of the customer. Restora is not responsible for any delays caused by customs clearance procedures.

If your package is lost or arrives damaged, please contact us immediately at contact@restoraglow.com. We will work with the shipping carrier to resolve the issue and, if necessary, send a replacement or issue a refund.

Currently, we do not offer expedited shipping as a standard option. However, if you require faster delivery, please contact us at contact@restoraglow.com to discuss possible options.

To start a return, contact our customer service team at contact@restoraglow.com with your order number and the reason for your return. We will provide you with instructions on how to return your item.

You are responsible for the cost of return shipping unless the item received was defective or incorrect. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Once we receive and inspect your return, we will notify you via email. If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

Yes, you can exchange an item for a different color, size, or product within 30 days of purchase, provided the item is unused and in its original packaging. Please contact us at contact@restoraglow.com to arrange the exchange.

If you receive a defective or incorrect item, please contact us immediately at contact@restoraglow.com with your order number and a description of the issue. We will arrange for a replacement or refund as quickly as possible.

We take the security of your personal information seriously. We use industry-standard encryption technology to protect your data during transmission and storage. For more details, please refer to our Privacy Policy.

You can subscribe to our newsletter by entering your email address in the subscription box found at the bottom of our website pages. If you wish to unsubscribe, simply click the "unsubscribe" link at the bottom of any marketing email you receive from us.

Currently, our products are sold exclusively online through our website. However, we are exploring retail partnerships and may offer our products in select stores in the future. Sign up for our newsletter to stay informed about new retail locations and product offerings.